Support / Contact

Let’s get it unstuck.

GRB Labs is made by Gamma Ray Burst Inc. in Toronto, Ontario. For product help, account questions, purchases, refunds or privacy requests, email us and a human will take a look.

Effective August 22, 2026

01 /

Contact

hello@gammarayburst.ca

Customer service is provided by Gamma Ray Burst Inc., operating GRB Labs, in Toronto, Ontario, Canada.

Please include the product name, app version, operating system or browser, what you expected to happen and what happened instead. Screenshots are excellent. Passwords and full payment-card details are not.

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Purchases and licences

Include the email used at checkout and your Lemon Squeezy order number. We can help restore product access, investigate an entitlement or review a refund request.

Charges for GRB Labs products may appear on a statement beginning with LEMSQZY because Lemon Squeezy is the merchant of record.

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Account and privacy requests

For account access, correction, deletion or privacy questions, email from the address associated with the account when possible. We may need to verify that the account is yours before making changes.

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A useful response, not a robot loop

We aim to acknowledge support requests within two business days. Complex bugs may take longer to investigate, but we will tell you what we know and what happens next.

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